Time’s Arrow Saturday, August 26, 2006

OK! netTunes and launchTunes release (and netTunes re-release—sorry about the Purple Rain) done, so it’s time to get back to what I keep getting asked about: SuperDuper! and Time Machine.

To get the “Frequently Asked Questions” out of the way right at the top of this post: no, we’re not dead, we’re not angry, and Apple has no obligation to leave market opportunities for independent developers, notify us that things are coming, or pretty much anything else.

This is business. It’s difficult for Apple to come up with 150 features to add into the next version of the OS, and harder still to make those features compelling enough that we’ll all pony up our hard-earned dollars to upgrade.

(As an aside, does anyone else out there think there was a definite hint, in the “feature” presentation of the keynote that bragged that OS X is now a “bigger, all-inclusive bundle”, that the price will be higher when Leopard is released?)

Some sort of backup functionality belongs in the OS. It’s been a long time coming. The fact that it wasn’t there left opportunities for 3rd parties, but that doesn’t mean Apple shouldn’t address the missing functionality.

And so, they have, with Time Machine. Really, I think that’s a great thing. People need to back up more often, and I hope Time Machine encourages them to do so.

Now, I can’t really get into a lot of details, because our NDA prevents disclosure of anything that wasn’t in the keynote. But let’s talk about what we’ve seen there, and why SuperDuper! remains both relevant and necessary—a true complement to the functionality in Time Machine.

First, as is likely obvious, Time Machine is designed to provide automatic “temporal” backup (discussed in broad terms in the post The Ninety-Nine-Per-Cent Solution many months ago).  Its primary usage scenario—and the one that the keynote focused on—is to allow quick recovery of files and data that have gone missing, etc. It does this in a way that’s highly integrated with the OS, with a unique UI that’s both cool and kinda cheesy… and, as was the case with Spotlight, with a certain amount of application-level impact (something 3rd parties like Shirt Pocket could never mandate).

What’s important to note is that this isn’t, and never was, what SuperDuper! was designed to do.

Our tagline, Heroic System Recovery for Mere Mortals, tries to sum up the whole idea: SuperDuper! is designed to provide excellent failover support for the all-too-common case where things fail in a pretty catastrophic way, such as when a drive fails, or your system becomes unbootable. We do this by quickly and efficiently creating a fully bootable copy of your source drive. Perhaps more importantly, recovery is near immediate, even if the original drive is completely unusable, because you can start up from your backup and continue working.

You can even take your backup to a totally different Macintosh, start up from it, and work while your failed Macintosh is in the shop… then, when it comes back all fresh and shiny, restore things and keep working.

All of this is done with a minimum of fuss and bother, and with respect for your time. And while Time Machine can restore a full system (the details of which were not shown, so I can’t comment on them), as can other similar products, that’s not its strength. Doing so requires you to actually take the time to restore the backup in full, which interrupts your workflow, requires a destination device, and takes a lot of your time—at the exact moment when you can least afford it.

So, when Leopard comes out, and Time Machine is released, be assured that we’ll continue to be relevant and necessary. We’ll work alongside its rapid recovery of individual files, and will seamlessly augment that with our rapid system recovery.

And, of course, we’ll continue to improve every part of SuperDuper! to make backups faster and easier for all.

(Digg this post.)

It’s always something #289 Thursday, August 24, 2006

Well, the rollout of the new netTunes and launchTunes went well except for one thing—due to what looks to be some API change in the Accelerate framework, the server was sending a purple iTunes image when running on Intel.

Since I’d done the original engineering and testing of the server way back in April, and hadn’t changed the server code, I skipped one part of my final testing… namely, checking the server on Intel. I verified that it started and that the purchase process worked, but I didn’t check its server functionality… big mistake.

That kind of thing always comes back to bite you, and bite it did. Took me most of the morning to diagnose and fix, but 2.3.1 was released to take care of the problem a little while ago. Sorry about that.

New netTunes and launchTunes! Wednesday, August 23, 2006

Shirt Pocket releases netTunes 2.3 and launchTunes 1.1
The Macworld Eddy Award Winning “No Compromises” iTunes Remote - now Universal!

Weston, MA – August 23, 2006:  Shirt Pocket announces the immediate availability of netTunes 2.3, the latest update to the Macworld Eddy Award winning remote control for iTunes, and the perfect companion to Apple’s AirPort Express and launchTunes 1.1, the application that guarantees your shared iTunes libraries are available without all that pesky walking.

netTunes lets you control iTunes running on one Macintosh from another, using iTunes’ native interface. You get the same window, the same playlists, the same capabilities. You simply run netTunes and take complete control of the “remote” iTunes from any Macintosh in your house. It’s that easy — as easy as iTunes itself!

“It’s been a long time coming, but the new versions of netTunes and launchTunes are ready to go” says David Nanian, the founder of Shirt Pocket. “But we didn’t just recompile—we’ve taken advantage of both the Intel and Power PC platforms by improving performance across the board, and polished the user experience as well.”

netTunes and launchTunes are available for immediate download at the Shirt Pocket web site http://www.shirt-pocket.com. Users can evaluate all of the capabilities of netTunes for free for 30 minutes at a time; full licenses cost $19.95, and can be ordered at the Shirt Pocket web site, or directly from the application. launchTunes costs $7, and the Tune Suite—a bundle of netTunes and launchTunes—is offered at $23.95 - a $3 savings.

About Shirt Pocket
Shirt Pocket, based in Weston, Massachusetts, was formed in late 2000 as a Macintosh-only shareware creator and publisher. Shirt Pocket’s first product, the Eddy award winning netTunes, lets users control iTunes on one Mac from any other Mac on the network with iTunes own intuitive user interface. launchTunes, Shirt Pocket’s second product, made iTunes’ playlist sharing practical by automatically launching iTunes on remote servers when needed. And its third, the Eddy award winning SuperDuper!, is one of the most highly acclaimed backup/cloning programs available for the Mac. All are available from the Shirt Pocket web site at http://www.shirt-pocket.com.

Shirt Pocket was started by David Nanian, co-founder of UnderWare, Inc, and one of the original authors of the BRIEF programmer’s editor and Track Record bug tracking system.

Taiko Monday, August 21, 2006

A few quick pictures of Taiko as I prepare for the rollout of the new netTunes and launchTunes this week…

Young Taiko
Taiko Sleeping
Taiko on Rug - 11 Weeks

WWDC Saturday, August 05, 2006

Well, I’m here in San Francisco awaiting the start of WWDC 2006, and hoping it’s a bit more eventful than WWDC 2005 (which was a replay of WWDC 2004)… and I’m sure it will be.

Communication is going to be a bit slower during the next week or so, so if you don’t get a response to your emails, forum posts, etc for a few hours you know why.

And if you’re here in town at the conference, get in touch!

(As far as predictions go, I’ll let everyone else speculate about what’s going to happen… we’ll all know for real soon enough!)

Two Pounds Wednesday, August 02, 2006

The original plan was to bury Ketzl in the front yard, under her favorite bush.

I had wanted to do that pretty badly, and pretty irrationally—it was a purely emotional thing, without considering the practical matters: soil depth, future dogs digging in the same locations, garden destruction, coyotes. Not thinking, just feeling, wanting her there with us.

It might have worked with a small dog, but Ketzl was not—neither small in body nor spirit.

So convinced, first ice, then fire.

Delivered today via UPS: the remains of her private cremation. Signature required. Bubble wrapped wood box; small, gold lock; certificate; condolence card.

Two pounds of ash and wood to bury in her favorite spot, and feed her favorite bush: the same bush Taiko found on his own his first day here. Of all the choices available, his favorite spot.

Dog’s choice: I know it’s a good one, the one she would have made for herself.

And there you will be placed, Ketzl. Rest in peace, girl.

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