Shirt Pocket Discussions  
    Home netTunes launchTunes SuperDuper! Buy Now Support Discussions About Shirt Pocket    

Go Back   Shirt Pocket Discussions > SuperDuper! > General
Reload this Page 3.1 update issue
FAQ Community Calendar Today's Posts Search

Reply
 
Thread Tools Rate Thread Display Modes
  #1  
Old 12-08-2017, 08:16 PM
klmorin klmorin is offline
Registered User
  
Join Date: Aug 2006
Posts: 28
Question 3.1 update issue
I'm wondering what can prevent me from doing the 3.1 update on my MacBook Pro 2015. I did it without problem on 2 other mac with similar configuration.

But on my MacBook, nothing to do. I reinstalled over and over again in any way possible and the result is always the same: a crash immediately open. Fortunately 3.0 works very well.

macOS High Sierra
Internal SSD formatted APFS
Reply With Quote
  #2  
Old 12-08-2017, 08:21 PM
dnanian's Avatar
dnanian dnanian is offline
Administrator
  
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,933
Send a message via AIM to dnanian
Really? Can you download and install it from the web site?
__________________
--Dave Nanian
Reply With Quote
  #3  
Old 12-08-2017, 08:31 PM
klmorin klmorin is offline
Registered User
  
Join Date: Aug 2006
Posts: 28
I did it several times.
Completely uninstalled and reinstalled, restarted several times.
Mystery!
Reply With Quote
  #4  
Old 12-08-2017, 09:21 PM
dnanian's Avatar
dnanian dnanian is offline
Administrator
  
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,933
Send a message via AIM to dnanian
If you could, please send me the crash logs to the support email address, along with some details about the drives and Mac involved. Thanks!
__________________
--Dave Nanian
Reply With Quote
  #5  
Old 12-09-2017, 09:49 AM
dnanian's Avatar
dnanian dnanian is offline
Administrator
  
Join Date: Apr 2001
Location: Weston, MA
Posts: 14,933
Send a message via AIM to dnanian
For those interested, the problem here was a weird, unexpected "(dataless)" snapshot we'd never seen before. It'll be fixed in an update.
__________________
--Dave Nanian
Reply With Quote
  #6  
Old 12-09-2017, 10:32 AM
klmorin klmorin is offline
Registered User
  
Join Date: Aug 2006
Posts: 28
Done and solved.

Thank you very much.
Reply With Quote
Reply

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Parallels & Memory Allocation Issue grmlaw General 4 08-09-2008 01:10 AM
Backup problem after recent VirusBarrier X5 update grmlaw General 3 07-21-2008 09:27 PM
Smart Update running like full erase and copy drindiana General 7 02-19-2008 01:53 PM
Spotlight Privacy tab refuses to recognize SuperDuper Smart Update -- 100% repeatable RFMoya General 4 09-22-2007 01:46 PM
Smart Update Question gbjerry General 1 06-24-2006 07:43 AM


All times are GMT -4. The time now is 11:42 AM.

Contact Us - Shirt Pocket - Archive - Top

Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2026, vBulletin Solutions, Inc.