[dnanian]

Hi, John. It's not continuing because there's been an error during copying. If you click the "Show Log" button, and scroll to the bottom, it'll list the error. The Troubleshooting section of the User's Guide will help you fix whatever problem is present, and then you can "Smart Update" the backup again to finish the last 1%.

If you can't figure out what's going on, click "Send to shirt pocket", enter a subject and description of the problem, make sure the pop-up is set to "Error during copy", and send it off. I'll take a look here and try to help.